Frequently Asked Questions

 How long will it take for my package to arrive?

All packages take 2-5 business days to be delivered, depending where they are going.  They are shipped from our shop in Laguna Beach, CA.

 

Can I have my package delivered on a specifc date?

We cannot guarantee a specific delivery date, but you can request a ship date at checkout by making a note in the special instructions box.  We ship all orders via 2-3 day priority mail.

  

How much is shipping?

We now offer $5 flat rate shipping on all orders.

 

Do you ship Internationally?

Due to the fresh items in our most of our boxes we do not ship Internationally at this time.

 

My package shows it was delivered but the recipient never got it.

Please ask the recipient to take a good look around and check with neighbors.  It is quite possible that it is hiding or it can be that it was scanned by USPS and has not been dropped off yet (yes, we do see this often).  If the package does not turn up within 3 business days please let us know.  We will do everything possible to help locate the package.  Unfortunately, occasionally packages are lost or stolen after delivery and this is out of our control.

 

I shipped my package to the wrong address!

If the delivery was unsuccessful due to customer error, most often an incorrect address, we're happy to send a replacement.  We do charge a $5 fee to replace any fresh items in the box and a $10 shipping fee. 

 

What is your return policy?

All sales are final, we do not allow cancellations, refunds or exchanges (but trust us they will LOVE it).